Acceptance of General Terms and Conditions

By using services provided through this website, you confirm your agreement with these General Terms and Conditions (hereinafter “Terms”), including the principles of personal data protection. You expressly authorize us to contact pharmacies (hereinafter “Pharmacies”) on your behalf and for your account for the purpose of delivering products (hereinafter “Products”). By accepting these Terms, you enter into a direct contract with the respective pharmacy, including terms related to delivery. If you make use of a consultation (hereinafter “Consultation”), you also agree to enter into a treatment agreement with a doctor (hereinafter “Doctor”). You can find a link to information about the contracting parties, relationships and agreements in the relevant section of these Terms.

You declare and warrant that you have read these Terms thoroughly, fully understood them, and accept them without any impairment of judgment caused (among other things) by mental illness, health limitations, the use of alcohol, drugs or other circumstances that could affect your decision-making. You acknowledge that these Terms may be updated from time to time without prior notice. Therefore, it is your responsibility to regularly check their current wording published on this website.

The information or recommendations provided on this website are intended only as a general guide and should not be considered a definitive guide to adopting specific measures or treatments. The company kamagra-official.to and the professionals offering services through this platform cannot be held responsible for any health, legal or financial consequences resulting from the use of these services.

Definitions

Force Majeure – an event caused by natural forces, occurring beyond human control and cannot be influenced by normal means…
Contract – an agreement that arises from the customer’s acceptance of these Terms.
Carrier – a reputable courier and transport company responsible for delivering products.
Company – SMART LOGISTIK kft., trading under the brand kamagra-official.to, with its registered office at Hegedus Gyula utca 13, 1136 Budapest, Hungary…
Consultation – health consultation provided based on online questionnaires…
Content – all information, texts, images, sound records and other materials available on the site kamagra-official.to.
Customer – any person visiting this website…
Doctor – an independent, licensed healthcare professional…
kamagra-official.to / Website – online platform available at kamagra-official.to…
Medical Questionnaire – a set of questions…
Password – a secret code or word used to log in to a user account.
Patient – a customer who uses a consultation with a doctor.
Pharmacy – an independent distributor of medicinal products…
Pharmacy Terms – business terms of a specific pharmacy.
Personal Data Protection Policies – rules regarding the processing and protection of personal data…
Products – all products listed on the website…
Brokerage – the customer’s engagement of kamagra-official.to…
Services – health information and brokerage services…
Supported languages – languages listed on the website…
General Terms and Conditions – these general terms and conditions.
Treatment, request for treatment, treatment demand – the process when a customer requests treatment with specific products through the website…

1. Services Provided

kamagra-official.to is an information platform and a service for consumers. It does not offer any products for sale itself, but functions as a mediator ensuring safe, fast, and discreet delivery of original products through regulated pharmacies. kamagra-official.to is not an online pharmacy, but a provider of consumer services.

The website provides general information about health topics, available treatment methods, and preparations. The listed products are not offered directly by kamagra-official.to, but customers are allowed to request treatment (including possible prescription of medicines) through the platform. The indicated prices include the costs of products supplied by the pharmacy on behalf of the customer, and if relevant, the cost of consultation with a doctor.

If a customer requests treatment and commissions kamagra-official.to to secure it, the company will seek a suitable pharmacy – for instance, based on the availability of the product, distance to the customer, or price. kamagra-official.to does not collaborate with any specific pharmacies and is not bound to them in any way. With each customer request, the choice of pharmacy is entirely up to the company. kamagra-official.to does not receive any commissions from the pharmacies. Likewise, pharmacies are not obliged to accept customer requests coming via kamagra-official.to and do not pay the company any fees for mediation.

kamagra-official.to does not provide any products directly, but acts as a communication service, which on behalf of the customer, requests the sale and delivery of selected products from pharmacies. Prices for products available through the pharmacy are known in advance and are not negotiated in favor of customers or pharmacies. The total price stated on the website already includes the delivery costs.

If a customer requests prescription treatment and commissions kamagra-official.to to secure it, the company will look for a suitable doctor – for instance, based on his availability. kamagra-official.to is not associated with any specific doctors and the choice of doctor remains with the company. Just like with pharmacies, the company does not pay any commissions to doctors. Doctors are free to decide whether to give a consultation to a kamagra-official.to customer. They receive a standard consultation fee from the company, which is already included in the total price of the service stated on the website. kamagra-official.to passes the request for treatment to the doctor on behalf of the customer, but does not influence the doctor’s decision to prescribe a particular drug. Doctors work completely independently.

The information provided on the kamagra-official.to website is for informational purposes only and should not be seen as a substitute for professional medical advice. We recommend customers always consult their health problems with a qualified doctor or other medical professional.

2. How it Works

We offer different types of services, a detailed description of which can be found in the “General service description” section of these Terms. On the website, there is also a section named “How it Works,” where the process is explained in detail.

All medical questionnaires have been carefully prepared by doctors and comply with the best medical practices. Before submitting a request for treatment, the customer needs to first provide personal data, thereby creating a secure electronic health record. Professional practice rules and legal regulations may limit the maximum quantity or frequency of supplied products, so not all requested quantities are guaranteed to be approved. Customers will be charged only for the actual products and services provided.

Each request for treatment is assessed individually at the discretion of kamagra-official.to, doctors, and pharmacies. The company reserves the right to reject a request without providing a reason. Additional legal or safety restrictions may apply to some products, which will be posted on the website.

3. How to properly use our services

By submitting a request for treatment through this website, the customer confirms that:

They are capable of entering into legally binding contracts.
They have reached the age of at least 18 years; in case of a younger age, parental or legal guardian consent is required.
They are a resident of a country where one of the supported languages is the main language.
The contract is being made with the pharmacy and the conditions of the pharmacy are accepted (which will be provided at the suitable stage of the process, if applicable).
The ordered products are intended solely for his personal use.
They are accessing the website in a language they understand and acknowledge that they bear the responsibility for compliance with local laws pertaining to the use of this service.

The use of the website and services must be in line with the following rules:

The provision of a consultation is conditioned on truthful and complete filling out of questionnaires available on the website. The customer must provide all required information to the best of their knowledge.
It is not permissible to fill out the questionnaire on behalf of another person unless the customer has their explicit permission and we have received such permission.

kamagra-official.to is not responsible for any damages resulting from:

provision of incomplete, untruthful, or inaccurate information,
failure to follow the instructions listed on the website or failure to inform their own doctor about the received suggestions.

It is important to realize that information on the website does not replace regular health care. The customer should inform their doctor about their treatment.

All information on the website is available only in the languages listed on the website. The customer is responsible for understanding the content of the questionnaires, instructions, and information. If they do not understand something, they should consult their doctor.

If the customer receives prescribed and issued products, they should verify that they correspond to the prescribed treatment and are not in any way damaged. In case of any doubts, it is necessary to contact the pharmacy. Damaged or incorrect products should not be used.

The customer is obliged to carefully read all the information provided on the product packaging. If the customer purchases products for stock, they should ensure they do not expire. They must also ensure that unauthorized persons do not have access to the products.

4. Parties, relationships and agreements

The sale and delivery of products takes place on the basis of an agreement between the customer and the pharmacy, regardless of who processes the payment. The legal relationship between the pharmacy and the customer is governed by the terms and conditions of the specific pharmacy, which will be provided to the customer during the order process, if relevant.

kamagra-official.to acts as a mediator in arranging consultations, with medical services exclusively provided by licensed doctors. The primary goal of consultations is to protect, maintain or restore the patient’s health. Although kamagra-official.to ensures the organization of consultations, the doctor is solely responsible for the actual medical services. The company only performs an administrative role in this regard.

These Terms and Conditions apply to all services provided, with pharmacies and doctors having to abide by them. However, there may be specific rules or laws in the countries where pharmacies or doctors operate. For example, product delivery by a pharmacy based in Germany is subject to German law, and any disputes will be settled in Germany.

5. Consultations

If a doctor decides that treatment is suitable for a patient based on an assessment of his or her health, he or she may issue a prescription, which will be passed on to the pharmacy.

In order for the doctor to safely decide on the suitability of the treatment, it is crucial that the customer provides truthful and complete information in the medical questionnaire. Omission of any important details may lead to the prescription of drugs that could endanger his or her health.

If a customer is unable to properly complete the questionnaire, he or she should not proceed with the treatment request. He or she should first consult with his or her doctor and verify any medications or combinations that could have contraindications with the desired product.

It should be remembered that taking medication can have side effects. The customer should thoroughly read the package insert attached to the product and be aware of potential risks.

The customer is obliged to inform his or her doctor or pharmacist about ongoing treatment. He or she must also understand that no doctor or other expert can guarantee the desired result of treatment.

6. Price changes

kamagra-official.to reserves the right to change treatment prices listed on the website. Prices valid at the time of submission of the treatment request remain valid for the entire order process. In case of obvious errors in prices caused by technical or human error, the company reserves the right to cancel the request, with the customer being informed.

7. Changes to Products and Information

Given that kamagra-official.to itself does not offer any products, the availability of products on the website may be changed or items may be removed even before completing the request for treatment. kamagra-official.to strives to ensure the accuracy of all product information and photos, but unintentional errors may occur for which it is not responsible.

8. Payment

The treatment prices are stated exclusively in the EURO currency. All payments must be made by bank transfer or by other payment methods available on the website. During the ordering process and in confirmation of the treatment request, the customer will be informed about which entity will provide the services and who will process the payment.

By providing billing and payment information, the customer confirms their eligibility to use this information and grants kamagra-official.to or its payment service provider the authority to process payment for ordered products, services, and possible delivery costs.

9. Delivery of Orders

The pharmacy will arrange for the order to be dispatched as soon as possible after its approval by the doctor (in case of medicinal products) and after receipt of the payment. The stated delivery times are indicative and may vary depending on product availability and the location of the customer.

Some products may not be delivered to certain countries, which will be indicated on the website. Due to FDA regulations, kamagra-official.to does not provide any services to customers in the USA.

If the customer chooses delivery, they accept the agreement with the carrier, who is responsible for the delivery. All products are shipped at the customer’s expense and risk. When the parcel is handed over to the carrier, the responsibility of the pharmacy is considered fulfilled, and all risks pass to the customer.

The customer is responsible for all customs fees, taxes, and tariffs applicable in his country. They also confirm that the products are intended solely for their personal use.

10. Cancellation of Orders and Return of Goods

Due to the nature of medicinal products and their personal character – for instance, they are prescribed to a specific customer – the products cannot be returned unless they are defective, damaged, or if the incorrect product was delivered.

If the customer receives a defective or damaged product or if the incorrect product was delivered, they can:

Cancel their order and return the product within 7 working days from delivery, and the payment will be refunded within 30 days of the pharmacy receiving the returned product.
Request the pharmacy for a replacement of the product.

The costs of returning defective or incorrectly delivered products are covered by the pharmacy. The return address and instructions will be included in the order confirmation email.

For products that do not require a prescription, the customer has the right to cancel the order within 14 calendar days from delivery. In the case of orders containing multiple products, this period runs from the delivery of the last one. This right does not apply to prescription drugs. However, the customer will be responsible for payment for services already provided.

To cancel an order, request a refund, or report a damaged product, the customer should contact kamagra-official.to via the contact form on the website. The cost of returning products is covered by the customer, unless the product is defective or incorrectly delivered. All refunds will be processed within 7 working days from the approval of the return, but it may take up to another 7 working days for the amount to appear on the customer’s bank statement.

11. Liability and disclaimer

The content of the website is provided only for informational purposes and does not replace medical advice, diagnosis or treatment. kamagra-official.to (as well as doctors and pharmacies) is not responsible for the effectiveness of the products, the accuracy of the information in the package leaflets, descriptions of treatment methods or any other information provided on the website.

The company does not provide legal or medical advice and is not responsible for any harm caused based on the information available on the website.

To the maximum extent permitted by law, kamagra-official.to and associated entities expressly exclude:

Any warranties that might otherwise be considered obvious under legal regulations.
Any liability for direct or indirect damages resulting from the use of the website or services, including loss of revenue, loss of profit, loss of data, business damage or other related damages.

By using this website, the customer assumes all responsibility associated with its use and undertakes to protect kamagra-official.to (as well as doctors and pharmacies) from any claims by third parties that may arise in connection with the use of services.

12. Complaints

If a customer has a complaint about the services or products provided, they can contact kamagra-official.to customer support through the contact page.

The company undertakes to:

Handle complaints as soon as possible.
Inform the customer about the expected time of resolution.
Keep the customer continuously informed about the progress of the resolution.

13. Trademarks and copyrights

All content, including texts, graphics, logos, icons, images, sound files, digital files and software, is the property of kamagra-official.to or its suppliers and is protected by international copyright laws.

The content may not be copied, modified, published, sold or otherwise used for commercial purposes without the express written consent of the company. Any unauthorized use may result in civil or criminal penalties.

14. Abuse of the website

The user may not intentionally spread viruses, malicious software or attempt to gain unauthorized access to the website. Any such action will be considered a criminal offense and reported to the appropriate authorities.

The company is not responsible for any damage caused by cyber attacks or malicious software downloaded from the website.

15. Legal provisions

These Terms are governed by the laws of Hungary. All legal disputes will be resolved by Hungarian courts.

16. The entire agreement

These Terms represent the entire agreement between the customer and kamagra-official.to. The company reserves the right to change them at any time without prior notice.

17. Termination of the contract

Access to the website may be immediately terminated in case of breaching these Terms. kamagra-official.to also reserves the right to terminate or modify the services provided at any time.