Terms and Conditions
I. Introductory Provisions
The operator of the online store is: kamagra-official.to – Ruopigenring 85, 6015 Luzern, Swerz (hereinafter referred to as e-shop).
All contractual relationships are concluded in accordance with the legal order of the Czech Republic. Legal relationships not expressly regulated by these terms and conditions are governed by Act No. 89/2012 Coll., the Civil Code (hereinafter referred to as “CivC”).
If the Buyer is a consumer (a person other than an entrepreneur who places an order or concludes a contract with the seller within their business activities), the rights and obligations of the Seller and Buyer are also governed by the provisions of § 2158 et seq. CivC (“Special Provisions on the Sale of Goods in a Store”) and for consumer buyers, also by Act No. 634/1992 Coll., on Consumer Protection, as amended (hereinafter referred to as “CPAct”).
II. Definitions
Consumer Contract – a purchase agreement, work contract, service contract, or other contract under the CivC, if the parties are a consumer (a person other than an entrepreneur who places an order or concludes a contract with the seller within their business activities or profession) on one side and the supplier or seller on the other side.
Seller – the operator of the online store – a person who, when concluding and fulfilling the contract, acts within their business or entrepreneurial activities. This is an entrepreneur who supplies products or provides services to a buyer directly or through other entrepreneurs.
Buyer – Consumer – a person who, when concluding and fulfilling the contract, does not act within their business activities. This is a natural or legal person purchasing products or using services for purposes other than business with these products or services. A Buyer who is not a consumer is an entrepreneur who purchases products or uses services within their business activities or independent exercise of their profession.
III. Processing and Use of Personal Data
Access to the e-shop may be conditional upon providing some personal data of the Buyer. In such a case, the Seller will handle such data in accordance with applicable legal regulations, especially in accordance with Act No. 101/2000 Coll., on Protection of Personal Data, as amended. Personal data will be fully secured against misuse. The data will be stored and not shared with third-party applications. The Seller may use the provided personal data beyond processing necessary for the conclusion and fulfillment of the contract only under the conditions listed below. The Buyer acknowledges that the email address provided in connection with the purchase of a product or service may be used to send commercial communication from the e-shop according to Act No. 480/2004 Coll., as amended, with an offer of similar products or services. If the recipient does not wish to receive further commercial communications, they may express this disagreement with the sending of commercial communications by sending an email containing the disagreement to the email address of the e-shop: [email protected].
IV. Acceptance and Processing of Orders, Purchase Contract
A valid electronic order requires the completion of all prescribed data and details specified in the order form. Before the Buyer definitively confirms the order, they will have the right to review the entire order and entered data. If the Buyer agrees with the form of the order, the order will be finally sent for processing by clicking the button confirming the order. This sending is binding. The purchase contract is created by sending the order by the Buyer after selecting delivery and payment method, and its acceptance by the e-shop, which does not bear responsibility for any errors during data transmission. The e-shop will promptly confirm the conclusion of the contract with an informative email to the email address provided by the Buyer.
The Seller reserves the right not to accept the Buyer’s order in case of an apparent error relating to the price, description, or image of the product in the product catalog on the Seller’s e-shop at any stage of order processing. The Buyer will be informed of the non-acceptance of the order due to an apparent error by email.
The Seller reserves the right to cancel an order or its part in the following cases: – the product is no longer manufactured or delivered or the price of the delivered goods has changed significantly. If this situation occurs, the Seller will promptly contact the Buyer to agree on further action. If the Buyer has already paid part or all of the purchase price, this amount will be returned to their account, and the purchase contract will not be concluded.
The Seller reserves the right to refuse to process an order for goods not offered in the e-shop, as well as an order for goods that the manufacturer or supplier cannot deliver (no longer manufactured, unavailable in other colors, etc.).
The contract is concluded in the Czech language. If a translation of the contract text is needed for the Buyer, in the case of a dispute over interpretation, the Czech language version of the contract shall prevail.
V. Prices
Prices listed on the e-shop are final, including VAT. Transportation costs, the amount of which may vary according to the specific order (depending on the chosen delivery method), are subsequently added in the order form. The final calculated price after completing the order form is already inclusive of shipping. The price valid at the time of ordering by the Buyer will apply as the price at the conclusion of the contract between the Seller and the Buyer. This price will be listed in the order and in the email confirming the receipt of the goods order.
VI. Delivery of Goods
The Buyer/Consumer is obliged to properly receive the goods from the carrier, check the integrity of the packaging, the number of packages, and immediately report any discrepancies to the carrier. If there is evidence of unauthorized entry into the shipment, the Buyer is advised not to accept the shipment in their own interest! By accepting the shipment, the Buyer confirms that the package met all the above conditions and requirements and later complaints about the integrity of the package will not be considered.
VII. Return of Goods – Withdrawal from the Contract within a 14-Day Period
The Buyer, who has concluded a distance purchase contract and purchased goods in the e-shop, has the right to return the goods without giving any reason within 14 (fourteen) days from delivery (in accordance with the new Civil Code § 1829 par.1).
If the Buyer withdraws from the contract, they must send or hand over the goods to the Seller without undue delay, no later than 14 (fourteen) days from withdrawal from the purchase contract.
According to § 1832 par. 4 of the Civil Code, if the Buyer withdraws from the purchase contract, the Seller is not obliged to return received monetary funds to the consumer before the consumer returns the goods to the Seller or proves that the goods were sent back to the Seller.
Goods should be returned, if possible, in their original condition, undamaged, unused, unworn, unwashed, including original tags, labels, and sales documents.
After returning the goods (goods returned on a cash on delivery basis will not be accepted), the Buyer will be refunded their payment to the given bank account number.
If the Buyer returns used, damaged, washed goods within the 14-day period, the purchase price for the goods will not be refunded in full. In this case, the Seller will reduce the purchase price due to wear.
The Buyer fully covers the costs of delivering the goods back to the Seller.
If you withdraw from the contract with the Seller, we will refund you without undue delay, no later than 14 days from the day we were informed of your decision to withdraw from the contract, all payments we received from you, including the cost of delivering the goods to you (except for additional costs incurred due to your chosen delivery method, which is other than the least expensive standard delivery method offered by the Seller).
To exercise the right to withdraw from the contract, you must inform the Seller of your decision to withdraw from the contract within the specified period of 14 days through a clear statement (e.g., a letter sent by mail or email). We will promptly send you confirmation of receipt of this notice of withdrawal from the contract.
VIII. Rights from Defective Performance – Complaints
The rights and obligations of the contractual parties regarding rights from defective performance are